Cocoon Data have a number of clients across the healthcare sector and around the globe who are utilising SafeShare to address a number of Use Cases within the regulated frameworks they must operate within.
Cocoon Data sees this as a market that will grow significantly especially post Covid-19 as the new normal returns and both private and public sector healthcare organisations look for ways to improve collaboration, information sharing, research opportunities, and at the same time ensure and improve outcomes for patients in the most secure and confidential ways possible.
Within the healthcare sector there is an enormous amount of unstructured sensitive data shared between many parties for the purpose of diagnosing and treating a patient. This data historically has been shared in both analogue and insecure ways and has been both inefficient but also has significant inherent risks.
SafeShare has been able to address these challenges by providing an intuitive and simple way for healthcare practitioners to securely share and collaborate on its sensitive patient data be that patient referrals, patient notes, medical imaging and shortly video formats will also be supported.
The solution has enabled the efficient and secure exchange of information, the effective role-based collaboration on this data and all within a secure auditable and compliant way and that is the basis for further innovation going forwards.
One of the largest Public Health Networks needed a better and far more secure way to receive information from its large network of diverse healthcare providers. They implemented SafeShare via an AWS SaaS service across their network of healthcare providers and partners as the standard way for all periodic information (daily, weekly, monthly, quarterly, etc) to be securely exchanged with them. The information received from the hundreds of providers is automatically captured via the SafeShare API.
The SafeShare solution has enabled a mandated standard way of securing, exchanging and collaborating on patient sensitive, commercially sensitive and politically sensitive information across the customers Public Health Network region. This has improved security, confidence, compliance, reduced errors and costs and improved collaboration and improved relationships between the PHN and its providers and partners.
A large US based learning institution uses SafeShare to store all its student information (including healthcare) and was required to be HIPAA compliant. The SafeShare solution delivered to them via SaaS provides a secure, structured records storage system for record keeping requirements that complies with HIPAA. They have implemented multi-level role-based access controls to the sensitive information.
When the institution has audits the SafeShare system has every record and every ‘transaction’ against that record recorded individually allowing easy and comprehensive audit and compliance to be achieved.
A number of our healthcare clients receive sensitive real-time patient and related clinical information from their secure network of providers and partners. SafeShare has been utilised as it provides an automated and secure way of receiving this information and using the open API’s the information is ingested into the customers systems as required and then automatically deleted via the API’s. This has resulted in the most secure way of the sensitive information being received without human intervention and also ensures the information is always secured during receipt and then no longer available to anyone and any risks are therefore removed.
Healthcare organizations have a significant amount of patient and clinical data that can be used for research and development purposes.
Safeshare is being used to enable the secure 2 way sharing of this information using access controls to support secure downloads by authorised and identified parties. The use of SafeShare has improved the trust between the parties which has driven the sharing of far more information thus increasing the potential benefits of the research and trials.
One of our Healthcare clients has a business requirement to issue monthly and quarterly service provider performance reports via a KPI based report.
SafeShare was chosen as it allows time-based release of this information to the service providers as well as an audit trail of the access by them.
SafeShare has an inbuilt watermarking feature (the person accessing’s email address) which discourages screen capture or taking photos of the screen which further secures the information from potential leakage or at a minimum pinpoints exactly where the leak has occurred.
This has resulted in increased accountability and improvement to the service providers KPI metrics and specifically where there may have been performance issues that they have been able to be shared and addressed in a secure and confidential way without risk of the data being available to competitors or the public domain.
A customer of SafeShare is required to provide local council reporting to support the healthcare service delivery, planning and funding within that region.
SafeShare has been chosen as it enables Geo-fencing of that information to within the specific region as required.
This has resulted (especially in Covid-19 times) in the confidence of secure and timely exchange of information that cannot be accessed from outside of the defined.
‘Geo-fenced’ region and that due to the access controls and file versioning features of SafeShare can be relied upon as accurate and reliable.
Cocoon Data is also looking to further develop its Secure Messaging solution driven by market demand for a more secure and auditable trusted Australian solution AND specifically to leverage the Fast Healthcare Interoperability Resources (FHIR) standards and enable Innovative organisations and patients to benefit as a result.
Use Case – reduce a human error breach
Security Risk – Problem: Highly sensitive Medical Records need to be shared with external medical consultants and the medical practices secure network is not easily accessible to practitioners in remote locations due to Covid restrictions.
Solution: Safeshare can help reduce a human error breach of say mistakenly sending a link or attachment to the wrong person, we achieve this through our ability to provide granular control of the criteria of which the recipient is permitted to receive the file. This is performed through our patented underlying technologies 3 core principles of: